Effective Date: 10th Aug 2024
Website: www.samyogliving.com
Brand: Samyog Living
Legal Name: Samyog Living LLP
Email: info@samyogliving.com
Phone: +91-8441996000

1. Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.samyogliving.com (the “Site”).
By accessing or using our Site, you agree to the terms outlined below.

2. Personal Information We Collect

a. Device Information

When you visit our Site, we automatically collect certain information about your device, including your web browser details, IP address, time zone, and some of the cookies installed on your device.
As you browse, we also collect information about:

  • The individual web pages or products you view
  • The websites or search terms that referred you to our Site
  • How you interact with our Site

We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Log Files: Track actions on the Site and collect data such as IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing activity.

b. Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your:

  • Name
  • Billing and shipping addresses
  • Payment details (including credit/debit card numbers or UPI details)
  • Email address
  • Phone number

We refer to this information as “Order Information.”

c. Personal Information

When we use the term “Personal Information” in this Privacy Policy, it refers to both Device Information and Order Information.

3. How We Use Your Personal Information

We use your information to provide and improve our services. Specifically:

  • To process and fulfill your orders (including payments, shipping, invoices, and confirmations)
  • To communicate with you about your order status, updates, or support
  • To screen orders for fraud or potential risks
  • To personalize marketing and promotional content based on your preferences
  • To analyze browsing behavior and improve the Site’s performance and user experience

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties only when necessary to run our business effectively:

  • Service Providers: Such as shipping partners, payment gateways, and customer service platforms
  • Analytics Partners: For example, we use Google Analytics to understand how customers use our Site. Learn more about how Google uses your data here: Google Privacy Policy.
    You can opt out of Google Analytics here.
  • Legal Compliance: We may disclose information if required by law, regulation, or legal process (e.g., to respond to a subpoena or court order).

We do not sell, rent, or trade your Personal Information to any third party for profit.

5. Behavioural Advertising

We may use your Personal Information to show you relevant advertisements or promotional communications based on your interests.
To learn more about targeted advertising, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through the following links:

You can also manage your ad preferences via the Digital Advertising Alliance’s opt-out portal.

6. Do Not Track

Please note that we do not change our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

7. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request its deletion by contacting us at info@samyogliving.com.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request details about how your information is being used

To exercise any of these rights, please email us at info@samyogliving.com.

9. Security

We take reasonable precautions to protect your personal data, including secure servers and encrypted payment gateways. However, please remember that no method of transmission over the Internet is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with the latest “Effective Date.”

11. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Samyog Living LLP
Email: info@samyogliving.com
Phone: +91-8441996000
Address: Near Abhishek Garden, Pal Shilp, Jodhpur, Rajasthan, India